Builder Prime incident

Emails are failing

Notice Resolved View vendor source →

Builder Prime experienced a notice incident on June 5, 2023 affecting mailgun SMTP and mailgun Outbound Delivery, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2023, 01:19 PM UTC
Resolved
Jun 05, 2023, 02:09 PM UTC
Duration
50m
Detected by Pingoru
Jun 05, 2023, 01:19 PM UTC

Affected components

mailgun SMTPmailgun Outbound Delivery

Update timeline

  1. investigating Jun 05, 2023, 01:19 PM UTC

    We are having an issue with our email service provider. Emails not sent with the Gmail integration are currently failing. We are further investigating and working with our service provider.

  2. monitoring Jun 05, 2023, 01:57 PM UTC

    Emails appear to be going through now. We are still monitoring to make sure.

  3. resolved Jun 05, 2023, 02:09 PM UTC

    This incident has been resolved.