Builder Prime incident

Builder Prime Payments Outage

Notice Resolved View vendor source →

Builder Prime experienced a notice incident on November 1, 2023, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Nov 01, 2023, 03:00 PM UTC
Resolved
Nov 01, 2023, 04:18 PM UTC
Duration
1h 17m
Detected by Pingoru
Nov 01, 2023, 03:00 PM UTC

Update timeline

  1. investigating Nov 01, 2023, 03:00 PM UTC

    Electronic Payment API is currently experiencing a temporary service disruption and payments may not be processed. The issue is being investigated by the development teams and we are working to resolve quickly.

  2. resolved Nov 01, 2023, 04:18 PM UTC

    Payments issues are now resolved and are fully functional.