Builder Prime incident

App is currently experiencing widespread slowness

Critical Resolved View vendor source →

Builder Prime experienced a critical incident on November 13, 2023 affecting Web and Mobile Apps, lasting 24m. The incident has been resolved; the full update timeline is below.

Started
Nov 13, 2023, 10:24 PM UTC
Resolved
Nov 13, 2023, 10:48 PM UTC
Duration
24m
Detected by Pingoru
Nov 13, 2023, 10:24 PM UTC

Affected components

Web and Mobile Apps

Update timeline

  1. investigating Nov 13, 2023, 10:24 PM UTC

    We are working to resolve this ASAP

  2. monitoring Nov 13, 2023, 10:36 PM UTC

    Everything appears to be working normally again and we continue to monitor the situation.

  3. resolved Nov 13, 2023, 10:48 PM UTC

    This incident has been resolved.