Builder Prime incident

Icons not working

Minor Resolved View vendor source →

Builder Prime experienced a minor incident on April 25, 2024 affecting Web and Mobile Apps, lasting 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2024, 08:23 PM UTC
Resolved
Apr 25, 2024, 08:57 PM UTC
Duration
34m
Detected by Pingoru
Apr 25, 2024, 08:23 PM UTC

Affected components

Web and Mobile Apps

Update timeline

  1. investigating Apr 25, 2024, 08:23 PM UTC

    Our icon service provider is currently experiencing an outage. The most significant impact of this is likely the inability to close windows that can only be closed when the 'x' icon appears at the top right. The best workaround to that right now is refreshing the page.

  2. monitoring Apr 25, 2024, 08:46 PM UTC

    We are seeing the icons start to appear now.

  3. resolved Apr 25, 2024, 08:57 PM UTC

    This incident has been resolved.