Builder Prime incident

Builder Prime app is down

Critical Resolved View vendor source →

Builder Prime experienced a critical incident on June 7, 2024 affecting Web and Mobile Apps and API, lasting 6m. The incident has been resolved; the full update timeline is below.

Started
Jun 07, 2024, 08:33 PM UTC
Resolved
Jun 07, 2024, 08:40 PM UTC
Duration
6m
Detected by Pingoru
Jun 07, 2024, 08:33 PM UTC

Affected components

Web and Mobile AppsAPI

Update timeline

  1. identified Jun 07, 2024, 08:33 PM UTC

    We've identified the issue and applying a fix right now.

  2. monitoring Jun 07, 2024, 08:36 PM UTC

    A fix has been implemented and we are monitoring the results

  3. resolved Jun 07, 2024, 08:40 PM UTC

    Everything is back up and operational.