Builder Prime incident

E-Signature Provider Issues

Minor Resolved View vendor source →

Builder Prime experienced a minor incident on July 31, 2024, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2024, 01:53 PM UTC
Resolved
Jul 31, 2024, 01:56 PM UTC
Duration
2m
Detected by Pingoru
Jul 31, 2024, 01:53 PM UTC

Update timeline

  1. investigating Jul 31, 2024, 01:53 PM UTC

    We are seeing issues with our e-signature service provider at the moment. We are working to get an update on the status of the service and get this fully restored as soon as possible.

  2. resolved Jul 31, 2024, 01:56 PM UTC

    The service appears to be restored. We will continue to keep an eye on things.