Builder Prime incident

Emails sending slowly

Notice Resolved View vendor source →

Builder Prime experienced a notice incident on November 21, 2024 affecting Web and Mobile Apps, lasting 8h 55m. The incident has been resolved; the full update timeline is below.

Started
Nov 21, 2024, 07:31 PM UTC
Resolved
Nov 22, 2024, 04:27 AM UTC
Duration
8h 55m
Detected by Pingoru
Nov 21, 2024, 07:31 PM UTC

Affected components

Web and Mobile Apps

Update timeline

  1. investigating Nov 21, 2024, 07:31 PM UTC

    Our email provider has been experiencing increased latency. A fix was deployed to reduce latency and timeouts for unhealthy API instances, and we are continuing to monitor it while it recovers.

  2. resolved Nov 22, 2024, 04:27 AM UTC

    This incident has been resolved.