Builder Prime experienced a critical incident on March 25, 2025 affecting Web and Mobile Apps and API, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Web and Mobile AppsAPI
Update timeline
- investigating Mar 25, 2025, 03:52 PM UTC
We are currently investigating
- monitoring Mar 25, 2025, 03:57 PM UTC
The app has restarted and activity appears to be returning to normal. We are monitoring and investigating root cause.
- resolved Mar 25, 2025, 04:20 PM UTC
Activity has returned to normal. We are continuing to investigate root cause.