Builder Prime incident

App is down

Critical Resolved View vendor source →

Builder Prime experienced a critical incident on April 21, 2025 affecting Web and Mobile Apps, lasting 37m. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2025, 07:26 PM UTC
Resolved
Apr 21, 2025, 08:03 PM UTC
Duration
37m
Detected by Pingoru
Apr 21, 2025, 07:26 PM UTC

Affected components

Web and Mobile Apps

Update timeline

  1. investigating Apr 21, 2025, 07:26 PM UTC

    We are actively investigating

  2. monitoring Apr 21, 2025, 07:54 PM UTC

    App is back up and we are actively monitoring

  3. resolved Apr 21, 2025, 08:03 PM UTC

    This incident has been resolved.