Buffer incident

Issue with Threads comments

Minor Resolved View vendor source →

Buffer experienced a minor incident on May 8, 2026 affecting Buffer iOS App and Buffer Web App and 1 more component, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 05:28 PM UTC
Resolved
May 08, 2026, 05:28 PM UTC
Duration
Detected by Pingoru
May 08, 2026, 05:28 PM UTC

Affected components

Buffer iOS AppBuffer Web AppBuffer Android App

Update timeline

  1. investigating Apr 30, 2026, 05:09 PM UTC

    Status: Investigating We're currently experiencing a delay while updating new comments from Threads API. Our engineering team is currently investigating the cause, and we'll provide updates here as soon as we know more. Affected components Buffer Web App (Degraded performance) Buffer Android App (Degraded performance) Buffer iOS App (Degraded performance)

  2. identified May 05, 2026, 09:18 AM UTC

    Status: Identified We've confirmed that an issue with the Meta API is causing the delay. This means we cannot pull in comments from Threads in real-time. We're in close communication with Meta on the progress of resolution and will keep you updated as soon as we have more information. Affected components Buffer Web App (Degraded performance) Buffer Android App (Degraded performance) Buffer iOS App (Degraded performance)

  3. monitoring May 08, 2026, 04:31 PM UTC

    Status: Monitoring Whilst the issue with comments for Threads is still ongoing, we have seen that data is ingestion is returning to its normal state and we believe that soon we will be fully back to normal again. We will continue to monitor things on this and we will update accordingly once it is fully resolved. Affected components Buffer Web App (Degraded performance) Buffer Android App (Degraded performance) Buffer iOS App (Degraded performance)

  4. resolved May 08, 2026, 05:28 PM UTC

    Status: Resolved The issue with Threads has been fully resolved, and it’s functioning as expected again. If you encounter any further problems, please don’t hesitate to reach out to our team. Affected components Buffer Web App (Operational) Buffer Android App (Operational) Buffer iOS App (Operational)