Buffer incident

Some customers unable to log in

Minor Resolved View vendor source →

Buffer experienced a minor incident on August 27, 2026 affecting Login, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2026, 03:48 AM UTC
Resolved
Aug 27, 2026, 03:48 AM UTC
Duration
Detected by Pingoru
Aug 27, 2026, 03:48 AM UTC

Affected components

Login

Update timeline

  1. investigating Aug 26, 2026, 11:29 PM UTC

    Status: Investigating We're aware of an issue affecting login for some customers. Verification codes sent by email may not arrive, or may not be accepted when entered. If you're waiting on a code, request one and wait rather than requesting several, as only the most recent code will work. It's also worth checking your spam folder. Affected components Login (Partial outage)

  2. monitoring Aug 27, 2026, 02:10 AM UTC

    Status: Monitoring We’ve identified the issue affecting email-based login and applied a fix. Verification emails should now arrive with working codes. If you were previously unable to log in, please try again. We’ll continue monitoring the fix. If you’re still experiencing issues, contact us at [email protected]: mailto:[email protected]. Affected components Login (Operational)

  3. resolved Aug 27, 2026, 03:48 AM UTC

    Status: Resolved The issue affecting login verification emails and codes has been fully resolved. We’re sorry for the trouble and appreciate your patience while we worked through it. If you're still experiencing issues, please reach out to us at [email protected]. Affected components Login (Operational)