Buckaroo incident

Delayed payout of point-of-sale transactions

Notice Resolved View vendor source →

Buckaroo experienced a notice incident on July 16, 2025 affecting Payouts, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2025, 08:03 AM UTC
Resolved
Jul 16, 2025, 08:03 AM UTC
Duration
Detected by Pingoru
Jul 16, 2025, 08:03 AM UTC

Affected components

Payouts

Update timeline

  1. resolved Jul 16, 2025, 08:03 AM UTC

    Dear Customer, We would like to inform you that a portion of the debit card transactions from Saturday, July 12—specifically during the period between 13:54 and 14:04—were processed with a delay due to a technical disruption at one of our partners. The transactions affected by this have been available for payout since July 15 and will be paid out based on your account's payout settings. If desired, we can provide you with an overview of the affected transactions. You may contact your Relationship Manager or reach out to us via email at [email protected]