Buckaroo incident

Buckaroo Checkout - Partial Outage

Major Resolved View vendor source →

Buckaroo experienced a major incident on August 27, 2025 affecting Smart Checkout, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 08:30 AM UTC
Resolved
Aug 27, 2025, 10:51 AM UTC
Duration
2h 20m
Detected by Pingoru
Aug 27, 2025, 08:30 AM UTC

Affected components

Smart Checkout

Update timeline

  1. monitoring Aug 27, 2025, 09:37 AM UTC

    We have detected a degraded success rate for transactions. A fix at 11:25 has been implemented and we are currently monitoring the results.

  2. resolved Aug 27, 2025, 10:51 AM UTC

    This incident has been resolved. Transactions between 10:28 and 11:28 were potentially affected by this.