Buckaroo experienced a minor incident on January 7, 2026 affecting Payouts, lasting 5h 52m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jan 07, 2026, 08:26 AM UTC
We are currently experiencing an issue with POS payouts. Not all of today’s scheduled payouts have been fully processed. Our engineering teams are actively investigating the root cause. We will provide updates as soon as more information becomes available.
- identified Jan 07, 2026, 11:58 AM UTC
The issue affecting POS payouts has been identified. A number of POS transactions were not included in earlier payout processing. Processing of these transactions is currently underway. As a result, some POS transactions from yesterday may still not be visible or paid out yet. Our teams are continuing to process the remaining transactions and are monitoring the situation. We will provide another update once processing has progressed further.
- resolved Jan 07, 2026, 02:19 PM UTC
All affected POS transactions have now been processed and paid out.