Buckaroo experienced a minor incident on January 9, 2026 affecting Payouts, lasting 6h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Payouts
Update timeline
- investigating Jan 09, 2026, 07:09 AM UTC
We are currently experiencing an issue with POS payouts. Not all of today’s scheduled payouts have been fully processed. We are investigating the root cause. We will provide updates as soon as more information becomes available.
- monitoring Jan 09, 2026, 11:32 AM UTC
A fix has been implemented, and delayed POS payouts are currently being processed. We will provide another update once processing is completed.
- resolved Jan 09, 2026, 01:34 PM UTC
This issue has been resolved. POS payout processing has been completed. This resolution applies to My Buckaroo only. Plaza merchants will receive the missing transactions on Monday as part of the next scheduled payout.