broadpeak.io Outage History

broadpeak.io is up right now

Pingoru has recorded 42 incidents for broadpeak.io: 8 in the last 12 months and 2 in the last 90 days.

Source: status.broadpeak.io

42incidents recorded
8last 12 months
2last 90 days
5 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking broadpeak.io in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 2026217 of 744 (2%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 2026220 of 720 (3%)
October 202600 of 512 (0%)

Incidents, newest first

Minor September 25, 2026 Issue on virtual channels and content replacement slots 6h 7m Content Replacement application, Virtual Channel application

Started Sep 25, 2026, 09:00 AM UTC· resolved Sep 25, 2026, 03:07 PM UTC

  1. investigating Sep 25, 2026, 11:41 AM UTC

    We are currently investigating an issue that is impacting some virtual channels and content replacement services. On some services, slots content may be returned in absolute URL even if configured as relative.

  2. monitoring Sep 25, 2026, 01:21 PM UTC

    A fix has been implemented and services are back to normal. We will be monitoring the issue for the next hours.

  3. resolved Sep 25, 2026, 03:07 PM UTC

    This incident has been resolved

Read the full incident report →

Notice September 12, 2026 No ad insertion in Europe region 14h

Started Sep 12, 2026, 10:00 PM UTC· resolved Sep 13, 2026, 12:00 PM UTC

  1. resolved Sep 14, 2026, 07:57 AM UTC

    From 8h25 to 12h15 UTC time there was an issue with our transcoding service on the European region. The impact was that no ad was inserted during this period for all ad insertion services with transcoding enabled. Streaming was not impacted.

Read the full incident report →

Minor May 21, 2026 Timeouts and errors on streaming requests in Asia region –

Started May 21, 2026, 07:30 AM UTC· resolved May 21, 2026, 07:30 AM UTC

  1. resolved May 21, 2026, 02:27 PM UTC

    From 9:19 to 9:28 we experienced some errors and timeouts on 10 to 15% of requests from Asia. There was a temporary saturation of connections following a failed update of a threshold during a platform update. The problem has been fixed and a solution is being implemented to prevent it from happening again.

Read the full incident report →

Major May 4, 2026 Transcoded ad segment delivery returning 502 errors 17h

Started May 04, 2026, 02:30 PM UTC· resolved May 05, 2026, 07:30 AM UTC

  1. resolved May 05, 2026, 09:58 AM UTC

    Starting at 4:30 PM UTC, there were 502 errors returned by the platform on some transcoded ad segments, in the Europe region. This was caused by an issue on the transcoding service that was not able to package some segments. The issue was fixed at 7:20 AM.

Read the full incident report →

Major March 25, 2026 webapp and api not responding 17m Broadpeak.io Webapp, Broadpeak.io API

Started Mar 25, 2026, 10:17 AM UTC· resolved Mar 25, 2026, 10:34 AM UTC

  1. investigating Mar 25, 2026, 10:17 AM UTC

    Streaming services are not impacted

  2. resolved Mar 25, 2026, 10:34 AM UTC

    This incident has been resolved.

Read the full incident report →

Major March 25, 2026 Miscontruction of origin url on AVOD services leading to 403/404 errors on manifest requests –

Started Mar 25, 2026, 08:30 AM UTC· resolved Mar 25, 2026, 08:30 AM UTC

  1. resolved Mar 25, 2026, 01:16 PM UTC

    We are suffering from an outage which impacts all AVOD services. This issue comes from a misconstruction of requests to origins. This outage causes an increase of 403/404 errors on manifest requests for these services.

Read the full incident report →

Major January 29, 2026 Streaming issue in Europe region 43m Content Replacement application, Virtual Channel application, Dynamic Ad Insertion application

Started Jan 29, 2026, 10:12 AM UTC· resolved Jan 29, 2026, 10:56 AM UTC

  1. investigating Jan 29, 2026, 10:12 AM UTC

    We are currently investigating this issue.

  2. resolved Jan 29, 2026, 10:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 14, 2025 www.broadpeak.io website is down 3h Broadpeak.io Website

Started Nov 14, 2025, 10:30 AM UTC· resolved Nov 14, 2025, 01:31 PM UTC

  1. investigating Nov 14, 2025, 01:21 PM UTC

    There is no impact on streaming or service configuration webapp (https://app.broadpeak.io is up and running)

  2. identified Nov 14, 2025, 01:23 PM UTC

    We have identified the issue and a fix is in progress

  3. resolved Nov 14, 2025, 01:31 PM UTC

    The website www.broadpeak.io is up again. The issue was due to an expired certificate.

Read the full incident report →

Notice October 20, 2025 Ongoing AWS Outage in US Region 16h 54m Content Replacement application, Virtual Channel application, Dynamic Ad Insertion application

Started Oct 20, 2025, 02:14 PM UTC· resolved Oct 21, 2025, 07:09 AM UTC

  1. investigating Oct 20, 2025, 02:14 PM UTC

    Due to an ongoing AWS outage impacting the US region, the platform cannot currently provision additional compute resources in this area. Existing services remain fully operational, but scaling capacity is temporarily limited. This may affect performance if streaming demand increases significantly. We are closely monitoring the situation with AWS and will provide updates as soon as normal operations resume. Other regions are not impacted

  2. resolved Oct 21, 2025, 07:09 AM UTC

    AWS outage is resolved.

Read the full incident report →

Minor October 15, 2025 API access limited due to issue related to acces token 2h 48m Broadpeak.io API

Started Oct 15, 2025, 08:18 AM UTC· resolved Oct 15, 2025, 11:06 AM UTC

  1. identified Oct 15, 2025, 08:18 AM UTC

    A fix will be deployed shortly

  2. resolved Oct 15, 2025, 11:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 25, 2025 Services with ads may be degraded due to delayed ad transcoding. 9d 17h Virtual Channel application, Dynamic Ad Insertion application

Started Aug 25, 2025, 02:23 PM UTC· resolved Sep 04, 2025, 07:55 AM UTC

  1. investigating Aug 25, 2025, 02:23 PM UTC

    We are currently investigating this issue.

  2. identified Aug 27, 2025, 08:44 AM UTC

    The issue has been identified and a fix is being implemented. Transcodings may be delayed for up to 15 minutes during high-load periods in Americas and Europe regions.

  3. resolved Sep 04, 2025, 07:55 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical August 5, 2025 Services down for several minutes in Asia region - recovering 6m Content Replacement application, Virtual Channel application, Dynamic Ad Insertion application

Started Aug 05, 2025, 03:10 PM UTC· resolved Aug 05, 2025, 03:17 PM UTC

  1. investigating Aug 05, 2025, 03:10 PM UTC

    We are currently investigating this issue.

  2. monitoring Aug 05, 2025, 03:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 05, 2025, 03:17 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 31, 2025 Unforeseen issue as we see sudden traffic rise 1h 39m Content Replacement application, Virtual Channel application, Dynamic Ad Insertion application

Started Jul 31, 2025, 04:43 PM UTC· resolved Jul 31, 2025, 06:23 PM UTC

  1. investigating Jul 31, 2025, 04:43 PM UTC

    We are currently investigating this issue.

  2. investigating Jul 31, 2025, 04:44 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 31, 2025, 04:56 PM UTC

    We are continuing to investigate this issue.

  4. monitoring Jul 31, 2025, 05:53 PM UTC

    the issue (only on europe) has been resolved, we are monitoring

  5. monitoring Jul 31, 2025, 05:54 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jul 31, 2025, 06:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Major June 10, 2025 Streaming service with ads impacted 1h 10m Dynamic Ad Insertion application

Started Jun 10, 2025, 03:35 PM UTC· resolved Jun 10, 2025, 04:45 PM UTC

  1. investigating Jun 10, 2025, 03:35 PM UTC

    We are currently investigating this issue.

  2. investigating Jun 10, 2025, 03:35 PM UTC

    We are continuing to investigate this issue.

  3. identified Jun 10, 2025, 04:06 PM UTC

    The issue was identified, and a workaround was implemented. Ad insertion is disabled but manifest delivery is not impacted anymore

  4. monitoring Jun 10, 2025, 04:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jun 10, 2025, 04:45 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 10, 2024 Streaming issue on Europe, US and Asia region 1h 20m Content Replacement application, Virtual Channel application, Dynamic Ad Insertion application

Started Dec 10, 2024, 01:35 PM UTC· resolved Dec 10, 2024, 02:56 PM UTC

  1. investigating Dec 10, 2024, 01:35 PM UTC

    We currently have an issue impacting manifest delivery on the Europe region. We are investigating the issue

  2. identified Dec 10, 2024, 01:43 PM UTC

    The issue has been identified and a fix has been deployed. Streaming sessions have been interrupted.

  3. identified Dec 10, 2024, 01:59 PM UTC

    New sessions are now streaming normally in Europe and US. Streaming sessions that started before the issue get a 400 response. Asia region is impacted but will recover in a few minutes

  4. monitoring Dec 10, 2024, 02:12 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 10, 2024, 02:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Major November 12, 2024 US region has streaming issue 1h 29m Content Replacement application, Virtual Channel application, Dynamic Ad Insertion application

Started Nov 12, 2024, 01:57 PM UTC· resolved Nov 12, 2024, 03:27 PM UTC

  1. investigating Nov 12, 2024, 01:57 PM UTC

    We are currently investigating this issue.

  2. investigating Nov 12, 2024, 01:59 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Nov 12, 2024, 03:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 12, 2024, 03:27 PM UTC

    This incident has been resolved.

Read the full incident report →