broadpeak.io incident

Services with ads may be degraded due to delayed ad transcoding.

Minor Resolved View vendor source →

broadpeak.io experienced a minor incident on August 25, 2025 affecting Virtual Channel application and Dynamic Ad Insertion application, lasting 9d 17h. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2025, 02:23 PM UTC
Resolved
Sep 04, 2025, 07:55 AM UTC
Duration
9d 17h
Detected by Pingoru
Aug 25, 2025, 02:23 PM UTC

Affected components

Virtual Channel applicationDynamic Ad Insertion application

Update timeline

  1. investigating Aug 25, 2025, 02:23 PM UTC

    We are currently investigating this issue.

  2. identified Aug 27, 2025, 08:44 AM UTC

    The issue has been identified and a fix is being implemented. Transcodings may be delayed for up to 15 minutes during high-load periods in Americas and Europe regions.

  3. resolved Sep 04, 2025, 07:55 AM UTC

    This incident has been resolved.