broadpeak.io had 8 outages in the last 2 years totaling 23h 44m of downtime — averaging 0.3 incidents per month.
There were 8 broadpeak.io outages since October 15, 2025 totaling 23h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.
From 9:19 to 9:28 we experienced some errors and timeouts on 10 to 15% of requests from Asia. There was a temporary saturation of connections following a failed update of a threshold during a platform update. The problem has been fixed and a solution is being implemented to prevent it from happening again.
Starting at 4:30 PM UTC, there were 502 errors returned by the platform on some transcoded ad segments, in the Europe region. This was caused by an issue on the transcoding service that was not able to package some segments. The issue was fixed at 7:20 AM.
We are suffering from an outage which impacts all AVOD services. This issue comes from a misconstruction of requests to origins. This outage causes an increase of 403/404 errors on manifest requests for these services.
Streaming services are not impacted
This incident has been resolved.
We are currently investigating this issue.
This incident has been resolved.
There is no impact on streaming or service configuration webapp (https://app.broadpeak.io is up and running)
We have identified the issue and a fix is in progress
The website www.broadpeak.io is up again. The issue was due to an expired certificate.
Due to an ongoing AWS outage impacting the US region, the platform cannot currently provision additional compute resources in this area. Existing services remain fully operational, but scaling capacity is temporarily limited. This may affect performance if streaming demand increases significantly. We are closely monitoring the situation with AWS and will provide updates as soon as normal operations resume. Other regions are not impacted
AWS outage is resolved.
A fix will be deployed shortly
This incident has been resolved.