Broadcom Symantec Endpoint Security Complete incident

US Production Slowness

Major Resolved View vendor source →

Broadcom Symantec Endpoint Security Complete experienced a major incident on October 5, 2026, lasting 1d 10h. The incident has been resolved; the full update timeline is below.

Started
Oct 05, 2026, 10:40 PM UTC
Resolved
Oct 07, 2026, 09:02 AM UTC
Duration
1d 10h
Detected by Pingoru
Oct 05, 2026, 10:40 PM UTC

Update timeline

  1. investigating Oct 05, 2026, 10:40 PM UTC

    We are aware of an issue with US Prod Stack 004, where users may experience slowness when attempting to connect to Clarity services. More information will be provided as it becomes available.

  2. investigating Oct 05, 2026, 10:55 PM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

  3. resolved Oct 07, 2026, 09:02 AM UTC

    We have monitored the service for stability and this incident shall now be closed.