Broadcom Symantec Endpoint Security Complete incident

Investigate Page Search Degraded Performance - APJ and EU Regions

Major Resolved View vendor source →

Broadcom Symantec Endpoint Security Complete experienced a major incident on October 8, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
Oct 08, 2026, 10:20 PM UTC
Resolved
Oct 08, 2026, 10:20 PM UTC
Duration
—
Detected by Pingoru
Oct 08, 2026, 10:20 PM UTC

Update timeline

  1. investigating Oct 08, 2026, 10:20 PM UTC

    We are currently investigating an issue with Carbon Black customers in the APJ and EU regions experiencing issues loading the Investigate Search page and searching for events and processes through the API or console. Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

  2. identified Oct 08, 2026, 10:21 PM UTC

    We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

  3. investigating Oct 09, 2026, 02:17 AM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.

  4. resolved Oct 13, 2026, 08:28 AM UTC

    We have monitored the service for stability and this incident shall now be closed.