Broadcom Symantec Endpoint Security Complete incident

CloudHealth degraded asset ingestion

Major Resolved View vendor source →

Broadcom Symantec Endpoint Security Complete experienced a major incident on April 21, 2026, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Apr 21, 2026, 02:46 PM UTC
Resolved
Apr 22, 2026, 07:46 PM UTC
Duration
1d 5h
Detected by Pingoru
Apr 21, 2026, 02:46 PM UTC

Update timeline

  1. investigating Apr 21, 2026, 09:59 PM UTC

    We continue to work on a fix. We will provide updates as new information becomes available.

  2. investigating Apr 22, 2026, 04:36 PM UTC

    We are currently working through a data rebuild to ensure asset data is accurate and up to date. While the rebuild is processing as expected, it is taking a bit longer than anticipated to reach 100% completion. Current Status: - Asset Data Availability: You can still access and view asset data; however, please note that the information is currently approximately 36 hours behind (stale) from the initial service interruption for all GCP assets and a limited number of Azure assets. - Next Steps: Once the rebuild of the source data completes, our team will validate and then reset the cached data to clear the stale assets from the system. We appreciate your patience while we ensure your data integrity is maintained. We will provide further updates as new information becomes available.