Broadcom Symantec ZTNA Outage History
Broadcom Symantec ZTNA is up right nowPingoru has recorded 72 incidents for Broadcom Symantec ZTNA: 72 in the last 12 months and 38 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 172 of 720 (24%) |
| May 2026 | 3 | 149 of 744 (20%) |
| June 2026 | 11 | 538 of 720 (75%) |
| July 2026 | 17 | 466 of 744 (63%) |
| August 2026 | 7 | 176 of 744 (24%) |
| September 2026 | 14 | 644 of 720 (90%) |
| October 2026 | 15 | 309 of 507 (61%) |
Incidents, newest first
Major September 2, 2026 Issue with AWS Cost History drilldown Reports 7d 15h
Started Sep 02, 2026, 03:20 AM UTC· resolved Sep 09, 2026, 06:25 PM UTC
- investigating Sep 02, 2026, 03:20 AM UTC
We are aware of an issue where customers accessing the AWS Cost History drilldown reports within the classic CloudHealth experience may encounter slow loading times or drilldowns unavailable. The CloudHealth NX experience is operating normally and is fully unaffected. We strongly encourage customers to use the equivalent capability at apps.cloudhealthtech.com/nx/cost/history while we resolve this issue. Our engineering teams are engaged and are actively investigating the issue. We will provide updates as more information becomes available.
- investigating Sep 02, 2026, 06:49 AM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Major September 1, 2026 Potential Degradation Of Service Impacting US Region 4h 40m
Started Sep 01, 2026, 03:45 PM UTC· resolved Sep 01, 2026, 08:25 PM UTC
- resolved Sep 01, 2026, 08:25 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major September 1, 2026 Performance Issues Impacting CASB Gatelet Service In US Region 5h 33m
Started Sep 01, 2026, 02:55 PM UTC· resolved Sep 01, 2026, 08:28 PM UTC
- resolved Sep 01, 2026, 08:28 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major August 31, 2026 Customers using UPE to push policy to CloudSWG May Encounter Policy Compile Failures when policy references User-Agents with ";" 1d 11h
Started Aug 31, 2026, 03:46 PM UTC· resolved Sep 02, 2026, 03:02 AM UTC
- resolved Sep 02, 2026, 03:02 AM UTC
We have monitored the service for stability and this incident shall now be closed.
Major August 30, 2026 ZTNA issues while accessing ZTNA product via enterprise console 1d 2h
Started Aug 30, 2026, 09:20 AM UTC· resolved Aug 31, 2026, 12:16 PM UTC
- resolved Aug 31, 2026, 12:16 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major August 7, 2026 AppNeta - Alarm Console and Alarm Summary pages not respecting noise filter 3d 17h
Started Aug 07, 2026, 04:07 AM UTC· resolved Aug 10, 2026, 10:02 PM UTC
- investigating Aug 05, 2026, 10:26 PM UTC
Broadcom Engineering is investigating an issue with the Alarm Console and Alarm Summary pages not respecting the state of the noise filter toggle. During this time, if the noise filter toggle is enabled, noisy alarms will not be cleared from the page as expected.
Major August 6, 2026 Service Outage (US) 34m
Started Aug 06, 2026, 05:42 PM UTC· resolved Aug 06, 2026, 06:17 PM UTC
- resolved Aug 06, 2026, 06:17 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major August 6, 2026 CloudHealth AWS Account Status Issue 4d 14h
Started Aug 06, 2026, 07:17 AM UTC· resolved Aug 10, 2026, 10:12 PM UTC
- investigating Aug 06, 2026, 03:53 PM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Major August 5, 2026 Cloud SWG: Degraded Performance for Customers Using CASB Gatelets (US Central Region) 1d 2h
Started Aug 05, 2026, 04:22 PM UTC· resolved Aug 06, 2026, 07:18 PM UTC
- investigating Aug 05, 2026, 05:06 PM UTC
We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved Aug 06, 2026, 07:18 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major August 5, 2026 AppNeta Service - Degraded 20h 41m
Started Aug 05, 2026, 01:36 AM UTC· resolved Aug 05, 2026, 10:18 PM UTC
- investigating Aug 05, 2026, 01:52 AM UTC
Broadcom Engineering has restored service and will continue to monitor the system.
- resolved Aug 05, 2026, 10:18 PM UTC
We have monitored the service for stability and this incident is now considered resolved.
Major July 24, 2026 API Service Degradation 1h 39m
Started Jul 24, 2026, 07:56 PM UTC· resolved Jul 24, 2026, 09:36 PM UTC
- resolved Jul 24, 2026, 09:36 PM UTC
We have monitored the service for stability and this incident will now be closed.
Major July 24, 2026 Event Processing Delays 3d 2h
Started Jul 24, 2026, 05:13 AM UTC· resolved Jul 27, 2026, 07:32 AM UTC
- resolved Jul 27, 2026, 07:32 AM UTC
We have monitored the service for stability and this incident shall now be closed.
Major July 22, 2026 Drop in Incoming transaction requests (AREQ) from MasterCard 1h 8m
Started Jul 22, 2026, 07:08 PM UTC· resolved Jul 22, 2026, 08:16 PM UTC
- resolved Jul 22, 2026, 08:16 PM UTC
Arcot confirms that the drop in incoming AREQ from card schemes is resolved. If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.
Major July 22, 2026 Carbon Black - Event Processing delays in the APJ region. 1d 3h
Started Jul 22, 2026, 10:10 AM UTC· resolved Jul 23, 2026, 01:24 PM UTC
- resolved Jul 23, 2026, 01:24 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major July 22, 2026 Intermittent drop in incoming volume from card schemes 2h 12m
Started Jul 22, 2026, 02:38 AM UTC· resolved Jul 22, 2026, 04:50 AM UTC
- resolved Jul 22, 2026, 07:10 AM UTC
Arcot observed processing delays for incoming Authentication Request (AReq) from card schemes. Impact: Transactions may have experienced increased latency within Arcot ACS, resulting in directory server timeouts as well as incomplete or unavailable authentications. Consequently, cardholders may have experienced purchase failures. Internal teams engaged quickly and successfully implemented recovery actions to resolve the incident. If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.
Major July 17, 2026 CloudHealth - Discrepancy with AWS monthly data being displayed for July 2026 3d 2h
Started Jul 17, 2026, 12:35 PM UTC· resolved Jul 20, 2026, 02:59 PM UTC
- investigating Jul 17, 2026, 12:35 PM UTC
AWS Customers logging into Cloudhealth will notice an inflated cost for the month of July 2026. This is caused by an upstream issue with the AWS Billing and Cost Management Console. The CloudHealth engineering team is closely monitoring the situation as AWS works toward a resolution.
- resolved Jul 20, 2026, 02:59 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major July 17, 2026 Intermittent Cloud Portal issues in US region 3d 3h
Started Jul 17, 2026, 02:41 AM UTC· resolved Jul 20, 2026, 06:15 AM UTC
- investigating Jul 17, 2026, 03:02 AM UTC
Portal login issue is now resolved. We are closely monitoring the service to ensure continued stability and will provide further updates as new information becomes available.
- resolved Jul 20, 2026, 06:15 AM UTC
We have monitored the service for stability and this incident shall now be closed.
Major July 15, 2026 Intermittent Failure Rate for EMV3DS Challenged Transactions 8h 38m
Started Jul 15, 2026, 10:02 AM UTC· resolved Jul 15, 2026, 06:40 PM UTC
- investigating Jul 15, 2026, 12:00 PM UTC
At this point, Mastercard has confirmed that their internal investigation remains actively in progress as their technical teams work toward a resolution. Arcot continues to stay closely engaged with Mastercard, monitoring the situation and tracking their recovery efforts. Impact: Frictionless transactions (which do not require a challenge step) are entirely unaffected. However, cardholders may experience intermittent failures if a challenge step is triggered.
- resolved Jul 15, 2026, 06:40 PM UTC
Arcot confirms that the earlier noticed intermittent rate of MasterCard challenge transaction failures has been resolved and being confirmed by the Mastercard's internal technical teams. Arcot teams confirm that the incident stands resolved. If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.
Major July 13, 2026 Issue with SMS Delivery 3d 1h
Started Jul 13, 2026, 04:45 PM UTC· resolved Jul 16, 2026, 06:16 PM UTC
- investigating Jul 13, 2026, 08:07 PM UTC
Our SMS provider has successfully deployed a fix. We have entered a stability monitoring period to ensure services remain fully operational, and we will provide further updates as new information becomes available.
- resolved Jul 16, 2026, 06:16 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major July 13, 2026 Carbon Black Cloud Dashboard and Event Processing Degraded 1d 4h
Started Jul 13, 2026, 03:24 PM UTC· resolved Jul 14, 2026, 08:03 PM UTC
- resolved Jul 14, 2026, 08:03 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major July 10, 2026 Cloud Secure Web Gateway - Mumbai (GINMU) Customers will be experiencing browsing latency. 5d 5h
Started Jul 10, 2026, 02:29 PM UTC· resolved Jul 15, 2026, 08:20 PM UTC
- resolved Jul 14, 2026, 02:07 PM UTC
Performance issues at the Mumbai (GINMU) data center have resolved, and operations have returned to normal. We are closely monitoring the service to ensure continued stability and will provide further updates as new information becomes available.
- resolved Jul 15, 2026, 08:20 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major July 7, 2026 Vulnerability Assessment Service Issues (US Region) 5d 17h
Started Jul 07, 2026, 11:46 PM UTC· resolved Jul 13, 2026, 04:53 PM UTC
- investigating Jul 07, 2026, 11:46 PM UTC
We are currently investigating an issue affecting the Vulnerability Assessment Service in the US region. During this window, customers may experience errors or degradation when attempting to use the vulnerability assessment features within the user interface (UI). Please be assured that backend data collection is still functioning normally, though processing and updates may be delayed. Our engineering team has successfully identified the root cause and is actively working on a resolution. We appreciate your patience and will provide further updates as new information becomes available.
- investigating Jul 08, 2026, 12:20 AM UTC
We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Major July 7, 2026 Endpoint Security: Email Issue 5d 21h
Started Jul 07, 2026, 06:09 PM UTC· resolved Jul 13, 2026, 03:26 PM UTC
- investigating Jul 07, 2026, 10:35 PM UTC
We have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Major July 2, 2026 Symantec Enterprise Cloud Platform: DLP Settings Issue 1d 1h
Started Jul 02, 2026, 05:13 PM UTC· resolved Jul 03, 2026, 06:16 PM UTC
- resolved Jul 03, 2026, 06:16 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major July 1, 2026 Symantec Endpoint Security - Users unable to login in the US region 23h 18m
Started Jul 01, 2026, 12:54 PM UTC· resolved Jul 02, 2026, 12:12 PM UTC
- resolved Jul 02, 2026, 12:12 PM UTC
We have monitored the service for stability and this incident shall now be closed.