Broadcom Symantec ZTNA incident

Issue with SMS Delivery

Major Resolved View vendor source →

Broadcom Symantec ZTNA experienced a major incident on July 13, 2026, lasting 3d 1h. The incident has been resolved; the full update timeline is below.

Started
Jul 13, 2026, 04:45 PM UTC
Resolved
Jul 16, 2026, 06:16 PM UTC
Duration
3d 1h
Detected by Pingoru
Jul 13, 2026, 04:45 PM UTC

Update timeline

  1. investigating Jul 13, 2026, 08:07 PM UTC

    Our SMS provider has successfully deployed a fix. We have entered a stability monitoring period to ensure services remain fully operational, and we will provide further updates as new information becomes available.

  2. resolved Jul 16, 2026, 06:16 PM UTC

    We have monitored the service for stability and this incident shall now be closed.