Broadcom Support/Partner Services incident

Web Isolation Connectivity Issue

Major Ongoing View vendor source →

Broadcom Support/Partner Services is currently experiencing a major incident, which began 21h ago. The vendor's full update timeline is below.

Started
Oct 15, 2026, 02:26 AM UTC
Resolved
Ongoing
Duration
● 21h 11m
Detected by Pingoru
Oct 15, 2026, 02:26 AM UTC

Update timeline

  1. investigating Oct 15, 2026, 02:26 AM UTC

    We are aware of an issue with customers using Cloud SWG in conjunction with Web Isolation. Customers may experience network errors when attempting to access websites that have a Web Isolation policy applied. Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

  2. identified Oct 15, 2026, 03:16 AM UTC

    We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.

  3. investigating Oct 15, 2026, 03:37 AM UTC

    We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.