Broadcom Support/Partner Services incident

Investigate Page Search Degraded Performance - APJ and EU Regions

Major Ongoing View vendor source →

Broadcom Support/Partner Services is currently experiencing a major incident, which began 1h ago. The vendor's full update timeline is below.

Started
Oct 08, 2026, 10:20 PM UTC
Resolved
Ongoing
Duration
● 1h 3m
Detected by Pingoru
Oct 08, 2026, 10:20 PM UTC

Update timeline

  1. investigating Oct 08, 2026, 10:20 PM UTC

    We are currently investigating an issue with Carbon Black customers in the APJ and EU regions experiencing issues loading the Investigate Search page and searching for events and processes through the API or console. Our engineering teams are engaged and actively investigating the issue. We will provide updates as more information becomes available.

  2. identified Oct 08, 2026, 10:21 PM UTC

    We have identified the cause of the issue and working on a fix. We will provide updates as new information becomes available.