Brivo experienced a minor incident on January 12, 2026 affecting Brivo Access Mobile and Brivo Mobile Pass and 1 more component, lasting 6h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Jan 12, 2026, 05:28 PM UTC
We are currently working on resolving issues with our API. Integrations and our Mobile Applications may not be performing normally.
- identified Jan 12, 2026, 05:47 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 12, 2026, 06:34 PM UTC
We continue to work on resolving issues with our API. Integrations and our Mobile Applications may not be performing normally.
- identified Jan 12, 2026, 06:53 PM UTC
We are continuing to work on a fix for this issue.
- identified Jan 12, 2026, 08:24 PM UTC
We continue to work on resolving issues with our API. Integrations and our Mobile Applications may not be performing normally.
- monitoring Jan 12, 2026, 09:29 PM UTC
The Brivo API, Integrations, and Mobile Applications are currently performing normally. We continue to monitor the situation.
- resolved Jan 12, 2026, 11:35 PM UTC
The Brivo API, Integrations, and Mobile Applications are currently performing normally.