Brivo experienced a major incident on April 14, 2026 affecting Brivo Access Mobile and Brivo Access United States Region and 1 more component, lasting 55m. The incident has been resolved; the full update timeline is below.
Affected components
Brivo Access MobileBrivo Access United States RegionBrivo Mobile PassAccess APIBrivo Access Europe RegionPartner PortalDeveloper Portal
Update timeline
- investigating Apr 14, 2026, 05:42 PM UTC
We are currently investigating reports of increased errors with Brivo Security Suite and other Brivo services.
- identified Apr 14, 2026, 06:21 PM UTC
The issue has been identified, and we are implementing a fix.
- monitoring Apr 14, 2026, 06:33 PM UTC
A fix has been implemented, and we are monitoring the results.
- resolved Apr 14, 2026, 06:37 PM UTC
This incident has been resolved.