Bringg incident

Partial downtime in one of our services due to increased load on the database.

Major Resolved View vendor source →

Bringg experienced a major incident on July 22, 2025 affecting Infrastructure (EU2-GCP), lasting 2h 40m. The incident has been resolved; the full update timeline is below.

Started
Jul 22, 2025, 04:32 PM UTC
Resolved
Jul 22, 2025, 07:12 PM UTC
Duration
2h 40m
Detected by Pingoru
Jul 22, 2025, 04:32 PM UTC

Affected components

Infrastructure (EU2-GCP)

Update timeline

  1. investigating Jul 22, 2025, 04:32 PM UTC

    We're currently experiencing an issue with the partial downtime in one of our services due to increased load on the database. Our team is actively working on a fix, and we’ll provide updates as soon as it's resolved.

  2. investigating Jul 22, 2025, 05:05 PM UTC

    Our team is continuing to investigate the issue. We’ll share updates as soon as we have more information.

  3. identified Jul 22, 2025, 05:56 PM UTC

    The issue has been identified and the fix is being implemented

  4. monitoring Jul 22, 2025, 06:23 PM UTC

    After implementing a fix, we see that system is back online and responsive. We are monitoring the results

  5. resolved Jul 22, 2025, 07:12 PM UTC

    This incident has been resolved.