Bringg incident

OTP Code not being send to users during login

Major Resolved View vendor source →

Bringg experienced a major incident on May 8, 2026 affecting Access / Authentication (EU2-GCP) and Access / Authentication (US3-GCP) and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.

Started
May 08, 2026, 12:17 PM UTC
Resolved
May 08, 2026, 01:13 PM UTC
Duration
56m
Detected by Pingoru
May 08, 2026, 12:17 PM UTC

Affected components

Access / Authentication (EU2-GCP)Access / Authentication (US3-GCP)Access / Authentication (US2-GCP)Access / Authentication (US4-GCP)Access / Authentication (EU3-GCP)

Update timeline

  1. investigating May 08, 2026, 12:17 PM UTC

    We are currently experiencing issues with OTP Code not being send to users during login. Our team is aware of the problem and is actively working on a fix. We will keep you updated as soon as we have more information. Thank you for your patience.

  2. investigating May 08, 2026, 12:48 PM UTC

    We are continuing to investigate the issue. Thank you for your patience.

  3. monitoring May 08, 2026, 01:03 PM UTC

    A fix has been implemented, and we are monitoring the results.

  4. resolved May 08, 2026, 01:13 PM UTC

    The issue has been resolved.