BrilliantCloud incident

Webmail and BRCL-S2 are down

Major Resolved View vendor source →

BrilliantCloud experienced a major incident on October 1, 2026 affecting Website (Webmail) and Nodes (BRCL-S2), lasting 14m. The incident has been resolved; the full update timeline is below.

Started
Oct 01, 2026, 08:58 PM UTC
Resolved
Oct 01, 2026, 09:12 PM UTC
Duration
14m
Detected by Pingoru
Oct 01, 2026, 08:58 PM UTC

Affected components

Website (Webmail)Nodes (BRCL-S2)

Update timeline

  1. investigating Oct 01, 2026, 08:58 PM UTC

    Webmail went down.

  2. resolved Oct 01, 2026, 09:12 PM UTC

    Webmail recovered.