Brightcove experienced a minor incident on January 31, 2026, lasting 104d 11h. The incident has been resolved; the full update timeline is below.
Update timeline
- monitoring Jan 31, 2026, 05:14 AM UTC
January 29, 2026 2:08PM EST Investigating - We are currently experiencing an issue with Analytics. Some account's historic data from January 19th, onwards is currently delayed. There will be no data loss. We are investigating at the highest priority. January 30, 2026 11:42PM EST Monitoring - The issue impacting historical data has been mitigated. All Audience Insights data is currently up to date. There was no data loss. We are monitoring closely. January 31, 2026 12:14AM EST Resolved - The issue impacting historical data has been resolved.