BrightAnalytics Outage History
BrightAnalytics is up right nowPingoru has recorded 58 incidents for BrightAnalytics: 29 in the last 12 months and 3 in the last 90 days.
Incidents, newest first
Minor November 25, 2025 Incident Update: On-premise data loads failed – General Dataloads
Started Nov 25, 2025, 09:26 AM UTC· resolved Nov 25, 2025, 09:26 AM UTC
- resolved Nov 25, 2025, 09:26 AM UTC
We would like to inform you that we have identified the root cause of the issue and have found a solution. Our team is currently in the process of implementing the fix. We will provide another update once the implementation is completed and the systems are fully operational again.
Minor November 25, 2025 Incident Acknowledgement: On-premise data loads failed – General Dataloads
Started Nov 25, 2025, 08:10 AM UTC· resolved Nov 25, 2025, 08:10 AM UTC
- resolved Nov 25, 2025, 08:10 AM UTC
We would like to inform you that the nightly data loads for the on-premise connections have failed. Our team is currently investigating the root cause and is actively working on a solution. We will keep you updated on any progress and will notify you as soon as the data loads are running successfully again.
Minor November 3, 2025 Incident Resolution: Data loads Fortnox – General Dataloads
Started Nov 03, 2025, 08:38 AM UTC· resolved Nov 03, 2025, 08:38 AM UTC
- resolved Nov 03, 2025, 08:38 AM UTC
The issue has been resolved and all services are operating normally. For users whose data is not fully correct, you can simply restart your loads. We apologize for any inconvenience this may have caused and appreciate your understanding. Our team will conduct a thorough post-incident analysis to prevent similar issues in the future. If you have further questions, don't hesitate to contact us via [email protected].
Minor November 3, 2025 Incident Notification: Data loads Fortnox – General Dataloads
Started Nov 03, 2025, 07:47 AM UTC· resolved Nov 03, 2025, 07:47 AM UTC
- resolved Nov 03, 2025, 07:47 AM UTC
We are currently experiencing issues with loading data from Fortnox. As a result, data may appear incomplete or delayed. Our team is investigating the issue and working on a resolution. We will update this page as soon as more information becomes available.
Minor October 10, 2025 Incident Resolution: Data Nightly data loads – General Dataloads
Started Oct 10, 2025, 09:18 AM UTC· resolved Oct 10, 2025, 09:18 AM UTC
- resolved Oct 10, 2025, 09:18 AM UTC
The issue affecting data loads has been resolved. All running loads will continue to operate as expected. If there is no load currently running and your data is not up to date, please restart the load manually to refresh the data. Please note that the platform may feel slightly slower than usual while the data loads are all running simultaneously. Performance is expected to return to normal later this afternoon. We appreciate your patience and understanding while this issue was being resolved.
Minor October 10, 2025 Incident Update: Nightly data loads – General Dataloads
Started Oct 10, 2025, 08:14 AM UTC· resolved Oct 10, 2025, 08:14 AM UTC
- resolved Oct 10, 2025, 08:14 AM UTC
Our team has identified the root cause of the issue and is implementing a fix. We expect services to be restored shortly. We appreciate your continued patience and understanding. We will provide another update once the issue has been fully resolved.
Minor October 10, 2025 Incident Acknowledgement: Nightly data loads – General Dataloads
Started Oct 10, 2025, 07:35 AM UTC· resolved Oct 10, 2025, 07:35 AM UTC
- resolved Oct 10, 2025, 07:35 AM UTC
Our team is aware of the reported issue with the nightly data loads and is actively investigating. We apologize for any inconvenience this may cause and appreciate your patience. Rest assured, we are working to resolve the issue as quickly as possible. We will provide updates as soon as more information becomes available.
Minor October 1, 2025 Incident Update – General Dataloads
Started Oct 01, 2025, 08:52 AM UTC· resolved Oct 01, 2025, 08:52 AM UTC
- resolved Oct 01, 2025, 08:52 AM UTC
Our team has identified the root cause of the data loads issue and is implementing a fix. We expect services to be restored around noon. We appreciate your continued patience and understanding. We will provide another update once the issue has been fully resolved.
Minor October 1, 2025 Incident Notification – General Dataloads
Started Oct 01, 2025, 08:16 AM UTC· resolved Oct 01, 2025, 08:16 AM UTC
- resolved Oct 01, 2025, 08:16 AM UTC
We are currently experiencing partial disruptions in data loads due to a connectivity issue with Microsoft Business Central. Our team is investigating the root cause and working on a resolution. Further updates will be provided as soon as more information becomes available.
Minor August 29, 2025 Incident Resolved – General Dataloads
Started Aug 29, 2025, 04:08 AM UTC· resolved Aug 29, 2025, 04:08 AM UTC
- resolved Aug 29, 2025, 04:08 AM UTC
We are currently experiencing an issue with the data loads related to the on-premise connections. Our team is actively investigating and working to resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and appreciate your patience. We will provide an update on the situation as soon as we know more. UPDATE: We have identified the root cause of the issue and are currently implementing a fix. UPDATE 2:The fix has been implemented and data loads can now be restarted.
Minor May 12, 2025 Incident Acknowledgement – Web Interface
Started May 12, 2025, 03:38 PM UTC· resolved May 12, 2025, 03:38 PM UTC
- resolved May 12, 2025, 03:38 PM UTC
We have solved the issue. All platforms are operational again or are restarting and will be operational shortly. We do everything to avoid this in the future.
Minor March 31, 2025 Service Degradation Notification –
Started Mar 31, 2025, 06:02 AM UTC· resolved Mar 31, 2025, 06:02 AM UTC
- resolved Mar 31, 2025, 06:02 AM UTC
We are currently experiencing a degradation in service performance related to data loads and data exports. While services remain operational, users may experience slower response times or intermittent errors. Our team is actively investigating the issue and working to restore normal service levels as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. UPDATE: Data loads are running again and can be restarted. Also exporting is available again.
Minor February 14, 2025 Incident Solved –
Started Feb 14, 2025, 05:55 AM UTC· resolved Feb 14, 2025, 05:55 AM UTC
- resolved Feb 14, 2025, 05:55 AM UTC
We are currently experiencing an issue with data loads on the platform. Our team is aware of the problem and is actively investigating. We apologize for any inconvenience and appreciate your patience. We are working to resolve the issue as quickly as possible. Further updates will be provided as soon as more information becomes available. UPDATE: This incident has been resolved completely. Dataloads can be restarted again.
Minor February 12, 2025 Incident Aknowledgement: failed dataloads – General Dataloads
Started Feb 12, 2025, 02:39 AM UTC· resolved Feb 12, 2025, 02:39 AM UTC
- resolved Feb 12, 2025, 02:39 AM UTC
We are currently experiencing an issue with data loads on the platform. Our team is aware of the problem and is actively investigating. We apologize for any inconvenience and appreciate your patience. We are working to resolve the issue as quickly as possible. Further updates will be provided as soon as more information becomes available. UPDATE: This incident has been resolved and data loads can now be restarted.
Minor December 23, 2024 Incident Notification: AFAS data not complete – Cloud Connections
Started Dec 23, 2024, 07:04 AM UTC· resolved Dec 23, 2024, 07:04 AM UTC
- resolved Dec 23, 2024, 07:04 AM UTC
We are currently experiencing an issue with importing data from AFAS - Profits environments. Our team is actively working to implement the most recent API update from AFAS into our services. We apologise for any inconvenience this may cause and appreciate your patience. We will provide an update on the situation as soon as we know more. UPDATE: This incident has been resolved.
Minor December 16, 2024 Incident Aknowledgement: failed dataloads - restart by customer – General Dataloads
Started Dec 16, 2024, 09:19 AM UTC· resolved Dec 16, 2024, 09:19 AM UTC
- resolved Dec 16, 2024, 09:19 AM UTC
We have experienced an issue with the dataloads and platform processes. Our team has solved the issue so you can trigger your dataload again. We apologize for any inconvenience this may cause and appreciate your patience.