Bright incident

BrightPay slow down and errors

Major Resolved View vendor source →

Bright experienced a major incident on August 25, 2026 affecting Bright (BrightPay), lasting 46m. The incident has been resolved; the full update timeline is below.

Started
Aug 25, 2026, 09:14 AM UTC
Resolved
Aug 25, 2026, 10:00 AM UTC
Duration
46m
Detected by Pingoru
Aug 25, 2026, 09:14 AM UTC

Affected components

Bright (BrightPay)

Update timeline

  1. investigating Aug 25, 2026, 09:14 AM UTC

    BriughtPay is currently experiencing slow performance and an increase in errors. The team are investigating.

  2. resolved Aug 25, 2026, 10:00 AM UTC

    The issue was resolved. Our engineers have prepared a further fix to ensure the problem does not reoccur.