Bright experienced a minor incident on August 20, 2026 affecting Bright (BrightManager), lasting 5d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Bright (BrightManager)
Update timeline
- investigating Aug 20, 2026, 01:19 PM UTC
Outbound emails for document signing and letters of engagement addressed to recipients with Microsoft hosted email accounts like hotmail.com, outlook.com and live.com are being rejected by Microsoft. Other providers are not experiencing issues. The team are investigating.
- resolved Aug 25, 2026, 08:23 PM UTC
We have applied a mitigation to allow emails to reach Microsoft email addresses such as live.com, hotmail.com and outlook.com