BridgePay Network Solutions incident

Gift Card Processor - TenderCard - Degraded Performance

BridgePay Network Solutions experienced a notice incident on June 30, 2026, lasting 2d 8h. The incident has been resolved; the full update timeline is below.

Started: Jun 30, 2026, 12:14 AM UTC
Resolved: Jul 02, 2026, 08:17 AM UTC
Duration: 2d 8h
Detected by Pingoru: Jun 30, 2026, 12:14 AM UTC

Update timeline

investigating Jun 30, 2026, 12:14 AM UTC

BridgePay's Network Operations Center has identified Gift Card Processor - TenderCard is currently having connectivity issues. Merchants using the Gift Card Processor - TenderCard may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Gift Card Processor - TenderCard are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
resolved Jul 02, 2026, 08:17 AM UTC

The previously reported issue with the Gift Card Processor - TenderCard has been resolved and transactions are processing normally.