BridgePay Network Solutions incident
Check Processor - Paya - Degraded Performance
BridgePay Network Solutions experienced a notice incident on January 14, 2026, lasting 3m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Jan 14, 2026, 12:59 PM UTC
BridgePay's Network Operations Center has identified Check Processor - Paya is currently having connectivity issues. Merchants using the Check Processor - Paya may be experiencing issues processing transactions. BridgePay Network Operations team is currently investigating this issue, and will update this status when new information is available. PLEASE NOTE: The BridgePay Gateway functionality is fully operational and continues to process transactions normally. Only merchants using Check Processor - Paya are affected by this incident. We advise these merchants attempt a transaction prior to contacting our Gateway Support.
- resolved Jan 14, 2026, 01:02 PM UTC
The previously reported issue with the Check Processor - Paya has been resolved and transactions are processing normally.