Breach Secure Now! incident

Issue Saving Domains for Dark Web Monitoring

Minor Resolved View vendor source →

Breach Secure Now! experienced a minor incident on May 21, 2025 affecting Dark Web Monitoring, lasting 1d 17h. The incident has been resolved; the full update timeline is below.

Started
May 21, 2025, 08:59 PM UTC
Resolved
May 23, 2025, 02:12 PM UTC
Duration
1d 17h
Detected by Pingoru
May 21, 2025, 08:59 PM UTC

Affected components

Dark Web Monitoring

Update timeline

  1. investigating May 21, 2025, 08:59 PM UTC

    We are currently investigating an issue affecting domain submissions for Dark Web Monitoring. Partners are able to add domains, but upon clicking "Save," an error message appears stating: "Failed to create client task." Our team is actively working to identify the root cause and will share updates as more information becomes available. Thank you for your patience.

  2. monitoring May 21, 2025, 09:53 PM UTC

    The issue preventing domains from being saved for Dark Web Monitoring has been resolved. Our engineering team will continue to monitor to ensure the feature remains fully operational. Thank you for your patience while we worked to address this.

  3. resolved May 23, 2025, 02:12 PM UTC

    The issue preventing domains from being saved for Dark Web Monitoring has been fully resolved. Thank you for your patience while we worked to address this.