Breach Secure Now! incident
Employee Secure Score (ESS) Discrepancy in Specific Client Cases
Breach Secure Now! experienced a notice incident on September 18, 2023, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Sep 18, 2023, 03:24 PM UTC
An issue was identified when calculating the average Micro Training score and its effect on the Employee Secure Score (ESS) in certain scenarios, resulting in an impact on a number of client accounts. The issue has been resolved and all scores have been restored to their correct values.