Breach Secure Now! incident

Micro Training Email Delay

Minor Resolved View vendor source →

Breach Secure Now! experienced a minor incident on December 5, 2024 affecting Notifications, lasting 1d 16h. The incident has been resolved; the full update timeline is below.

Started
Dec 05, 2024, 10:46 PM UTC
Resolved
Dec 07, 2024, 03:26 PM UTC
Duration
1d 16h
Detected by Pingoru
Dec 05, 2024, 10:46 PM UTC

Affected components

Notifications

Update timeline

  1. identified Dec 05, 2024, 10:46 PM UTC

    An issue was identified that prevented today’s Micro Training email from being sent. The issue is currently being resolved, and the Micro Training email will be delivered later than usual. We will provide updates as more information becomes available. Thank you for your patience.

  2. monitoring Dec 06, 2024, 02:16 PM UTC

    A fix has been implemented, and Micro Training email delivery has resumed. The majority of Micro Training emails will be sent today during normal sending hours. We will continue to monitor the incident moving forward.

  3. resolved Dec 07, 2024, 03:26 PM UTC

    This incident has been resolved. All delayed Micro Training emails have been sent. The root cause has been identified, and a fix will be deployed to prevent this issue from occurring in the future. Thank you for your patience as we addressed this matter.