Breach Secure Now! incident

Issue Accessing Dark Web Remediation Training

Major Resolved View vendor source →

Breach Secure Now! experienced a major incident on January 14, 2025 affecting Training, lasting 6d 18h. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2025, 08:34 PM UTC
Resolved
Jan 21, 2025, 03:14 PM UTC
Duration
6d 18h
Detected by Pingoru
Jan 14, 2025, 08:34 PM UTC

Affected components

Training

Update timeline

  1. identified Jan 14, 2025, 08:34 PM UTC

    We have received reports of users experiencing a "Something Went Wrong" error when attempting to access the Dark Web Remediation Training. The root cause has been identified, and the fix has successfully passed QA. The fix will be deployed at 5 PM EST. We will provide further updates once the deployment is complete. Thank you for your patience.

  2. monitoring Jan 14, 2025, 10:06 PM UTC

    The fix has been deployed for the issue preventing access to the Dark Web Remediation Training. The training is now accessible. We will continue to monitor the situation closely. Thank you for your understanding as we address this issue.

  3. resolved Jan 21, 2025, 03:14 PM UTC

    The issue preventing access to the Dark Web Remediation Training has been resolved. Thank you for your patience.