Breach Secure Now! incident

Micro Training Email Issue

Minor Resolved View vendor source →

Breach Secure Now! experienced a minor incident on February 6, 2025 affecting Notifications, lasting 19d 2h. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2025, 02:51 PM UTC
Resolved
Feb 25, 2025, 05:33 PM UTC
Duration
19d 2h
Detected by Pingoru
Feb 06, 2025, 02:51 PM UTC

Affected components

Notifications

Update timeline

  1. identified Feb 06, 2025, 02:51 PM UTC

    We have identified an issue that is preventing Micro Training emails from being sent for a small percentage of our users. The issue is currently being resolved and we expect full restoration by next week. Micro Trainings are still available through the portal, the Newsfeed, the Teams application, and Catch Phish. We apologize for any inconvenience this has caused. Thank you for your understanding.

  2. monitoring Feb 11, 2025, 05:37 PM UTC

    A fix has been completed for the issue that was preventing a small number of Micro Training emails from being sent. The fix will be deployed today (February 11th). We will continue to monitor the situation moving forward.

  3. resolved Feb 25, 2025, 05:33 PM UTC

    After monitoring the issue preventing a small number of Micro Training emails from being sent, we have determined that the situation has been resolved. Thank you for your patience.