Breach Secure Now! incident

Unexpected Micro Training Email Delivery

Minor Resolved View vendor source →

Breach Secure Now! experienced a minor incident on February 13, 2025 affecting Notifications, lasting 26d 23h. The incident has been resolved; the full update timeline is below.

Started
Feb 13, 2025, 10:07 PM UTC
Resolved
Mar 12, 2025, 09:47 PM UTC
Duration
26d 23h
Detected by Pingoru
Feb 13, 2025, 10:07 PM UTC

Affected components

Notifications

Update timeline

  1. investigating Feb 13, 2025, 10:07 PM UTC

    An issue has been discovered with the weekly Micro Trainings/Newsletters that is impacting a small percentage of users. Some users who have Micro Trainings and Newsletters disabled are still receiving emails for them. Our team is actively investigating this issue and is working on a fix. We will provide updates as more information becomes available.

  2. monitoring Feb 19, 2025, 10:52 PM UTC

    A fix has been discovered for the issue with the disabling of weekly Micro Trainings/Newsletters that was impacting a small percentage of users. The issue will be resolved soon for those who have not already reset the value manually. We will continue to monitor the situation moving forward. Thank you for your patience.

  3. resolved Mar 12, 2025, 09:47 PM UTC

    The issue with the disabling of weekly Micro Trainings/Newsletters has been resolved. Thank you for your patience and understanding as we addressed this matter.