Branch incident

Daily Exports API Service Impact

Minor Resolved View vendor source →

Branch experienced a minor incident on November 27, 2025 affecting Export API, lasting 47m. The incident has been resolved; the full update timeline is below.

Started
Nov 27, 2025, 04:56 PM UTC
Resolved
Nov 27, 2025, 05:44 PM UTC
Duration
47m
Detected by Pingoru
Nov 27, 2025, 04:56 PM UTC

Affected components

Export API

Update timeline

  1. investigating Nov 27, 2025, 04:56 PM UTC

    We have identified an issue with Daily Exports API service failing. Customers may encounter delay or even errors while trying to pull the data. Out team is actively working to resolve the issue.

  2. resolved Nov 27, 2025, 05:44 PM UTC

    We have identified the issue, deployed a fix, and restarted the affected jobs. We are now seeing successful completion of jobs and these will be processed in the next few hours.