Branch experienced a notice incident on February 19, 2026, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Feb 20, 2026, 01:22 AM UTC
Between 3:00 PM and 3:25 PM PST, we experienced a period of service instability that affected Deeplinking and App opens. During this window users may have encountered errors or slower response times. Our team identified this was the result of configuration error during a routine system update. We immediately reverted the change and all services returned to normal operation by 3:25 PM PST. We are currently monitoring our systems and verifying that all delayed data has been processed correctly.