Braintrust incident

Authorization service in degraded state

Minor Resolved View vendor source →
Started
Feb 19, 2026, 06:35 PM UTC
Resolved
Feb 19, 2026, 06:35 PM UTC
Duration
Detected by Pingoru
Feb 19, 2026, 06:35 PM UTC

Affected components

Web UI / Control Plane

Update timeline

  1. investigating Feb 19, 2026, 04:34 PM UTC

    Status: Investigating Degraded performance of our authorization vendor is causing issues with user authorization accessing the control plane. The vendor has identified the issue and is working on a fix. Affected components Web UI / Control Plane (Degraded performance)

  2. investigating Feb 19, 2026, 05:20 PM UTC

    Status: Investigating We've observed improvement in authorization errors but our authorization provider is still reporting a degraded state. We're continuing to monitor. Affected components Web UI / Control Plane (Degraded performance)

  3. monitoring Feb 19, 2026, 05:53 PM UTC

    Status: Monitoring Impact for Braintrust users appears to have been resolved for the past 30 minutes. We'll continue to monitor until our authorization provider reports full resolution. Affected components Web UI / Control Plane (Operational)

  4. resolved Feb 19, 2026, 06:35 PM UTC

    Status: Resolved We have not observed any recurrence of issues and our authorization provider has reported full recovery and stable performance across their entire system. Affected components Web UI / Control Plane (Operational)

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