Boulevard experienced a major incident on December 18, 2025 affecting Dashboard, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 18, 2025, 10:13 PM UTC
We are experiencing an issue where some customers are unable to login into the Dashboard. Customers who are logged in are experiencing slowness, but are able to access the Dashboard. We are currently investigating and will provide an update as soon as possible.
- investigating Dec 18, 2025, 11:02 PM UTC
We are receiving some reports that some customers have been able to successfully log in. We are still actively investigating and will provide an update as soon as possible.
- monitoring Dec 18, 2025, 11:12 PM UTC
Service has been restored, and successful logins are being reported. We are still investigating the cause of the issue. We will provide another update once we confirm the incident is fully resolved.
- resolved Dec 19, 2025, 12:58 AM UTC
The incident is fully resolved and dashboard login's are now successful