Boulevard incident

Unable to Login into Dashboard

Minor Resolved View vendor source →

Boulevard experienced a minor incident on January 14, 2026 affecting Dashboard, lasting 11m. The incident has been resolved; the full update timeline is below.

Started
Jan 14, 2026, 06:00 PM UTC
Resolved
Jan 14, 2026, 06:11 PM UTC
Duration
11m
Detected by Pingoru
Jan 14, 2026, 06:00 PM UTC

Affected components

Dashboard

Update timeline

  1. investigating Jan 14, 2026, 06:15 PM UTC

    We are experiencing an issue where some customers are unable to login into the Dashboard. Customers who are logged in are experiencing slowness, but are able to access the Dashboard. We are currently investigating and will provide an update as soon as possible.

  2. monitoring Jan 14, 2026, 06:39 PM UTC

    Service has been restored, and successful logins are being reported. We are still investigating the cause of the issue. We will provide another update once we confirm the incident is fully resolved.

  3. resolved Jan 14, 2026, 07:38 PM UTC

    The incident is fully resolved, performance has returned to normal, and dashboard login's are now successful.