BorderPass incident

Chatbot API is down

Major Resolved View vendor source →

BorderPass experienced a major incident on October 15, 2026 affecting Production Site (Chatbot API), lasting 1m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 02:16 AM UTC
Resolved
Oct 15, 2026, 02:18 AM UTC
Duration
1m
Detected by Pingoru
Oct 15, 2026, 02:16 AM UTC

Affected components

Production Site (Chatbot API)

Update timeline

  1. investigating Oct 15, 2026, 02:16 AM UTC

    Chatbot API went down.

  2. resolved Oct 15, 2026, 02:18 AM UTC

    Chatbot API recovered.