BorderPass Outage History

BorderPass is up right now

BorderPass had 2 outages in the last 2 years totaling 4m of downtime, averaging 0.1 incidents per month.

There were 2 BorderPass outages since August 17, 2026 totaling 4m of downtime. Each is summarised below. Incident details, duration, and resolution information.

Source: status.borderpass.ai

Major October 15, 2026

Chatbot API is down

Detected by Pingoru
Oct 15, 2026, 02:16 AM UTC
Resolved
Oct 15, 2026, 02:18 AM UTC
Duration
1m
Affected: Production Site (Chatbot API)
Timeline · 2 updates
  1. investigating Oct 15, 2026, 02:16 AM UTC

    Chatbot API went down.

  2. resolved Oct 15, 2026, 02:18 AM UTC

    Chatbot API recovered.

Read the full incident report →

Major August 17, 2026

Production API is down

Detected by Pingoru
Aug 17, 2026, 06:46 PM UTC
Resolved
Aug 17, 2026, 06:49 PM UTC
Duration
2m
Affected: Production Site (Production API)
Timeline · 2 updates
  1. investigating Aug 17, 2026, 06:46 PM UTC

    Production API went down.

  2. resolved Aug 17, 2026, 06:49 PM UTC

    Production API recovered.

Read the full incident report →