Booqable Outage History

Booqable is up right now

Pingoru has recorded 50 incidents for Booqable: 1 in the last 12 months and 0 in the last 90 days.

Source: status.booqable.com

50incidents recorded
1last 12 months
0last 90 days
6 hourstypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Booqable in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202600 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 510 (0%)

Incidents, newest first

Major November 18, 2025 Partial service outage — underlying infrastructure issue 6h 1m Web application

Started Nov 18, 2025, 11:55 AM UTC· resolved Nov 18, 2025, 05:56 PM UTC

  1. investigating Nov 18, 2025, 11:55 AM UTC

    We’re currently experiencing service disruptions caused by a Cloudflare outage. This may affect access to Booqable for some customers, particularly in certain regions. Our team is monitoring the situation and will update this page as soon as we know more. Your data is safe.

  2. investigating Nov 18, 2025, 11:57 AM UTC

    Cloudflare has acknowledge issues in their global network are investigating them. You can follow the Cloudflare status at: https://www.cloudflarestatus.com/

  3. monitoring Nov 18, 2025, 03:29 PM UTC

    A fix has been implemented and we believe the incident is now resolved. We are continuing to monitor for errors to ensure all services are back to normal.

  4. resolved Nov 18, 2025, 05:56 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical October 20, 2025 Main Booqable Application Unavailable Due to Heroku Outage 23h 22m Web application

Started Oct 20, 2025, 02:59 PM UTC· resolved Oct 21, 2025, 02:21 PM UTC

  1. identified Oct 20, 2025, 02:59 PM UTC

    The main Booqable application is currently unavailable due to a widespread outage affecting our main hosting provider — Heroku. We’re monitoring Heroku’s status closely and will restore full access as soon as their services are back online.

  2. monitoring Oct 20, 2025, 07:17 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 21, 2025, 02:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Major October 20, 2025 Partial Domain Resolution Disruption Due to AWS Outage 1d DNS

Started Oct 20, 2025, 02:03 PM UTC· resolved Oct 21, 2025, 02:21 PM UTC

  1. identified Oct 20, 2025, 02:03 PM UTC

    We are currently experiencing issues with domain resolution due to an AWS outage. While our application itself continues to operate normally, online stores using custom domains may be temporarily unavailable. We’re monitoring the situation closely and will provide updates as soon as the issue is resolved.

  2. identified Oct 20, 2025, 02:03 PM UTC

    We are continuing to work on a fix for this issue.

  3. monitoring Oct 20, 2025, 07:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 21, 2025, 02:21 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 14, 2025 Degraded Performance 2h 16m Web application

Started Jul 14, 2025, 12:58 PM UTC· resolved Jul 14, 2025, 03:14 PM UTC

  1. investigating Jul 14, 2025, 12:58 PM UTC

    We are currently investigating degraded performance affecting the web platform.

  2. resolved Jul 14, 2025, 03:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Major July 1, 2025 Email delivery disruption 4h 14m Email delivery

Started Jul 01, 2025, 12:16 PM UTC· resolved Jul 01, 2025, 04:30 PM UTC

  1. identified Jul 01, 2025, 12:16 PM UTC

    We are currently experiencing an issue that is preventing emails from being sent from our application. Our team has identified the root cause and is actively working on implementing a fix. We will provide updates as progress is made. Thank you for your patience.

  2. resolved Jul 01, 2025, 04:30 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 24, 2025 Performance Degradation 18m Web application

Started Apr 24, 2025, 02:55 PM UTC· resolved Apr 24, 2025, 03:13 PM UTC

  1. investigating Apr 24, 2025, 02:55 PM UTC

    We're currently investigating an issue causing slower than normal performance. Our team is working to identify and resolve the root cause. Thank you for your patience.

  2. monitoring Apr 24, 2025, 03:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 24, 2025, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 18, 2025 Document Download Issues 3h 18m Web application

Started Apr 18, 2025, 08:08 AM UTC· resolved Apr 18, 2025, 11:27 AM UTC

  1. investigating Apr 18, 2025, 08:08 AM UTC

    We are currently investigating an issue affecting document downloads on our platform. Some users may experience failures or delays when attempting to download documents. All other core services remain operational. Our engineering team is actively working to identify the root cause and implement a fix as soon as possible. We appreciate your patience and apologize for the inconvenience.

  2. identified Apr 18, 2025, 08:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Apr 18, 2025, 10:46 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Apr 18, 2025, 11:27 AM UTC

    This incident has been resolved.

Read the full incident report →

Major February 4, 2025 Embeddable components not loading 18h 16m

Started Feb 04, 2025, 02:41 PM UTC· resolved Feb 05, 2025, 08:57 AM UTC

  1. identified Feb 04, 2025, 02:41 PM UTC

    We are currently experiencing an issue where Booqable embeddable components are not loading properly due to a recent library update. Our team has identified the root cause and is actively working on a fix. We appreciate your patience and will provide further updates as we make progress. Thank you for your understanding.

  2. monitoring Feb 04, 2025, 04:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 05, 2025, 08:57 AM UTC

    This incident has been resolved.

Read the full incident report →

Major January 7, 2025 Missing items in Inventory 2h 11m Search engine

Started Jan 07, 2025, 06:47 PM UTC· resolved Jan 07, 2025, 08:59 PM UTC

  1. investigating Jan 07, 2025, 06:47 PM UTC

    We are currently experiencing an issue in our application related to Elasticsearch, which is affecting the ability to search and find items in the inventory.

  2. identified Jan 07, 2025, 06:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 07, 2025, 07:49 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 07, 2025, 08:59 PM UTC

    This incident has been resolved.

Read the full incident report →

Major December 2, 2024 Missing orders 15m Web application

Started Dec 02, 2024, 03:10 PM UTC· resolved Dec 02, 2024, 03:26 PM UTC

  1. investigating Dec 02, 2024, 03:10 PM UTC

    We are actively investigating an issue causing orders to not display as expected. Please rest assured that our database is fully operational, and no data has been lost. Thank you for your patience as we work to resolve this matter promptly.

  2. monitoring Dec 02, 2024, 03:13 PM UTC

    We identified an issue related to a recent library update. The changes have been rolled back, and we are closely monitoring the situation. Services should return to normal shortly as the servers complete their restart. Thank you for your understanding and patience.

  3. resolved Dec 02, 2024, 03:26 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 29, 2024 Elasticsearch outage 3h 10m Web application, Search engine

Started Nov 29, 2024, 09:11 AM UTC· resolved Nov 29, 2024, 12:22 PM UTC

  1. investigating Nov 29, 2024, 09:11 AM UTC

    We are currently experiencing an issue in our application related to Elasticsearch, which is affecting the ability to search and find items in the inventory. Updates will be shared here as we make progress toward resolving the issue.

  2. investigating Nov 29, 2024, 09:17 AM UTC

    We have identified the root cause of the issue and are pleased to confirm that no data has been lost. Our team is currently in the process of reindexing the search database, which we anticipate will fully resolve the problem. Thank you for your patience as we work diligently to restore full functionality.

  3. identified Nov 29, 2024, 09:45 AM UTC

    The issue has been identified and a fix is being implemented.

  4. monitoring Nov 29, 2024, 10:09 AM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Nov 29, 2024, 12:22 PM UTC

    This incident has been resolved.

Read the full incident report →